FAQ’s

FAQ’s

How We Work?

We are a IT company. What we do best, is providing you the best servicing in computer repair. So if you find anything with your PC or Need some suggestions. All you need to do is! Just give us a call 9867141988 and schedule an appointment with our technician for the diagnostics. And you will get the best of solutions.

Being in an very unorganized industry from Navi Mumbai "Computer & Laptop Repair Business" is still a long shot for many to attain professionalism and having an insight of the latest technology. We being a small team try to achieve it rather staying updated or keep educating ourselves.

Gone are the days when you have to carry your system to the repair shop for software issues. Now we could do it by remote support and solve the issue within an hour.

How many days it will take to repair?

We have a same day repair policy which means you will get your device back in same day. While in some exceptional case it will next day. However by any reason it will not exceed next day in case if it does as it might be for a required parts which might be not available. Almost we will return your device and get in touch with you once we find its availability.


How long does the technician take to visit a customer, once the call is received?
We generally take not more than two hours to reach a customer.

Is my data secured ?
Yes, we do understand the security of the data, if still you don't want anyone access the data.  Our technician will not pick the hard disk.

How can i trust you?
It's a matter choice. We would appreciate even if you get in touch with us for a solution. We would glad to help. We are in this business for quite sometime now. And given us a chance we would definitely be a company of your choice. Do check what our customers has to say about us.

Are you registered business ?
Yes, we are registered under NMMC Shop Act in Panvel.

How many devices you will diagnose in single visit?
As we do a free diagnosis. You can get end number of devices checked from the same visit.

How much a repair will cost?
We can answer this only after a complete diagnose of the devices.

Is there any obligation to hire your services after the diagnosis?
Absolutely NOT. We offer a hassle free service. Hence no obligation.

Do you offer any free service ?
Yes, we do offer free remote support for all our "existing customer" which mean you don't pay anything if the issue can be resolved remotely.

Do i have to pay anything in advance before repair?
No, you only pay after the resolution.

What Laptop brands you repair ?
We repair most of the brands. We repair all including Apple MacBook, Dell, HP, Toshiba, Lenovo, Asus etc

Do i have to pay anything for diagnosis ?
No, we its absolutely free!! we do not charge for diagnosis. You only have to pay minimum for our travelling.

What types of parts do you use?
There are 3 category Original, A Grade and B Grade, Original parts are very costly if your budget it tight you can choose A Grade parts will do the job and it is reliable, generally we do not recommended B grade Parts as these are very low quality in terms of price and performance.

Do you service in my area ?
We support in Navi Mumbai , Thane & Mumbai please Call or Whatsapp us on 9867141988 to check the service availability.
 
 
We believe in "No fix, No Fee policy"